Terms of Service
Last updated: July 2026
These terms cover how Orlixs builds, delivers, and bills for the AI automation systems described on this site. By booking a call, signing up, or paying an invoice, you agree to them.
What you're buying
Each service on our services page is a custom-built AI automation system — not a self-serve software subscription. A real person designs, configures, and connects it to your tools before it goes live. The monthly price covers the system once it's running; the initial build is a one-time setup, quoted on your discovery call before any work starts.
Timeline
Most systems go live within 1-2 weeks of your discovery call, depending on how many tools we're connecting to and how quickly we get access/approvals from you. We'll give you a specific estimate before you commit to anything.
Billing & cancellation
Monthly plans are billed in advance and run month-to-month — there's no long-term lock-in contract. You can cancel any time; cancellation takes effect at the end of the billing period you've already paid for. One-time setup fees are due before build work begins and are non-refundable once the build has started, since that time and work is real.
What we're responsible for
We build every system to answer accurately based on the information you give us, and we monitor it after launch. If it ever gives a customer clearly wrong information or mishandles a call, tell us — we treat that as a build issue on our end, not something you have to just live with.
What we're not responsible for
We can't guarantee specific business outcomes (a number of bookings, a revenue figure) — results depend on your business, your market, and how the system is used. Any numbers shown on this site (case studies, an ROI calculator, sample stats) are estimates or illustrative examples, not promises. We're also not liable for issues caused by outages or changes on third-party platforms we integrate with (your phone provider, CRM, calendar, etc.) that are outside our control.
Your data
How we handle call and customer data your system processes is covered in our security page and privacy policy. You own your customer data; we process it only to run the system you've asked us to build.
Changes to these terms
We may update these terms as our services evolve. When we do, we'll change the “last updated” date above. Continuing to use an active system after a change means you accept the update.
Questions
Anything here unclear, or want the specifics in writing before you commit? Email connect@orlixs.com.