Straight answers, before you ask.

Yes — every call and chat opens with a clear, friendly introduction that it's an AI assistant. Nothing is disguised. If a caller ever wants a human, saying so transfers them immediately, based on rules we set for your business.

It's trained on your services, pricing, and policies before it ever takes a real call. If it isn't confident about an answer, it says so and hands off to your team instead of guessing — you review flagged calls, so you find out from a report, not an upset customer.

No — it's built to take the repetitive load off your team (every call answered, every lead followed up), not replace people. Most clients use it to stop losing business to missed calls and voicemail, freeing existing staff for the work that actually needs a person.

Yes. Every system is configured to your services, tone, pricing, and rules — it's not a generic script. If something needs to change after launch (new hours, new pricing, a new policy), tell us and we update it.

Each service is priced individually on our pricing page, capped at $799/mo. That monthly price covers the system once it's live; the initial build is a one-time setup fee, quoted on your discovery call based on what you need.

Month-to-month, no lock-in contract. Cancel any time and it stops at the end of the period you've already paid for.

Ongoing monitoring and tuning are part of every plan — we review how the system's performing and adjust it, not just hand it over and disappear. You have a direct line to the people who built it, not a support ticket queue.

Most systems go live within 1-2 weeks of your discovery call, depending on how many tools we're connecting to. You'll get a specific estimate before any work starts.

No — your existing business number can usually be kept and routed to the system, so there's no disruption to how customers already reach you.

Yes — it's built to connect to the CRM, calendar, and scheduling tools you already use, not to replace them. If you're not sure what you have will work, tell us on the discovery call and we'll confirm before you commit to anything.

Full detail is on our security page — in short: encrypted in transit, access limited to the people building your system, and never sold or shared beyond what's required to run it.